SHIPPING AND DELIVERY
Fast free 3 days shipping - only for US customers!
We have a fantastic offer for US customers. US shoppers will wait for their orders for 1- 3 business days only. We process all orders within 24 hours and guarantee their delivery within 1-3 business days across the US.
Currently, we offer shipping across the U.S. only.
How do you ship packages?
Packages from our warehouse in the U.S. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Currently, we offer shipping across the U.S. only.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your area.
How long does shipping take?
| Location |
*Estimated Shipping Time |
| United States |
1-3 business days - FREE 3-Day Delivery |
| Canada, Europe |
Currently, we offer shipping across the U.S. only. |
| Australia, New Zealand |
Currently, we offer shipping across the U.S. only. |
| Central & South America |
Currently, we offer shipping across the U.S. only. |
| Asia |
Currently, we offer shipping across the U.S. only. |
| Africa |
Currently, we offer shipping across the U.S. only. |
*This doesn’t include our 1 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't received your order within six days of getting your shipping confirmation email, please contact us at support@justtechzone.com with your name and order number, and we will look into it for you.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 4 business days not including 1 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Just Tech Zone (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://justtechzone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (4 business days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am a mechanical designer, and I design a lot of metal parts for various applications. I tend to look at items with a very critical eye because of what I do on a daily basis. I must say, I really like this bottle cage. The design is sleek and modern without being distracting. It is a lightweight metal, powder coated with a black finish that looks great on my orange and black bike. Well made, excellent finish and easy to install. My bike has 2 bottle holder mount locations on it, and I am seriously considering purchasing a second one.
It's hard to get excited about a water bottle cage. I don't think they ever really improve the aesthetic of a frame, but this one surprised and impressed me immediately. I've had others of this shape/style in plastic and carbon but this one is definitely just as nice looking, and much more sturdy. Great for horizontal applications, like a folding bike. The matte black finish seems durable, no scratches during installation. I've been biking for 30 years, and this is my first review for a bike part.
THIS WATER BOTTLE CAGE IS AWESOME!!!!!!! I've been a cyclist for 41 years, and I can say with all confidence that this is best! This cage will hold the short and long water bottles, it also holds firm enough to handle most off road conditions. It's not flimsy like most cages in the past and nowadays. I plan on buying one more for my bike, as well as two more for my wife's bicycle.
This is only a bottle holder, so there’s nothing much to say. However, I will say it's sturdy, sleek, and very very easy to install. It holds my water bottle perfectly in place. Basically, it performs exactly how a solid bottle holder should perform. I give it a 5/5. I’ve had it for almost a year with zero issues.
Great water bottle holder. No issues so far. Used it about 5 times already. I highly recommend it if you are looking for a metal holder. The only negative moment is that it scratches the coating on my metal water bottle. Not a huge deal however.
Very lightweight, fits a bunch of different sized water bottles, looks great and it is a study. No complaints!